Terms and Conditions

Effective Date: April 22, 2026

Company: Pride Plumbing Heating and Cooling

License Number: PC.0003606

Jurisdiction: Colorado (Mesa County & Western Slope)

1. Professional Estimates & Price Match Guarantee

Pride Plumbing Heating and Cooling provides residential and commercial plumbing, heating, and cooling solutions.

• Upfront Pricing: All pricing provided via phone, email, or https://www.prideplumbingphc.com/ is a preliminary estimate. A final, "no surprises" quote is provided after an on-site evaluation.
• Price Match Guarantee: To qualify for a price match, the customer must provide a written quote from a licensed and insured competitor for the exact same scope of work and materials. We reserve the right to verify the competitor's quote.
• On-Site Inspection: Our vetted technicians must perform an on-site assessment to identify the root cause of the issue before any pricing is finalized.

2. SMS & Mobile Messaging Consent

By contacting us at (970) 618-8407 or booking online, you expressly consent to receive SMS messages for:

• Service Coordination: Appointment confirmations, technician ETAs, and "on-my-way" alerts.
• Project Documentation: Digital delivery of diagnostic results, HVAC system photos, or repair options.
• Follow-up: 100% satisfaction check-ins and maintenance reminders.
• Opt-Out: Reply STOP to cancel. Standard message and data rates apply.

3. Licensing, Insurance & Guaranteed Service

We are locally owned and operated by Grand Junction natives. Pride Plumbing Heating and Cooling is fully licensed (PC.0003606) and insured in the State of Colorado. We stand behind our work with a 100% satisfaction guarantee. If the service was not performed to industry standards, we will make it right.

4. Punctuality & Regional Delays

We value your time and aim for prompt arrivals. However, we are not liable for delays caused by:

• Adverse Western Colorado weather conditions (snow, ice, or high winds).
• Unforeseen safety hazards (e.g., gas leaks or electrical issues) requiring immediate attention.
• Supply chain delays for specific HVAC parts or specialized water heaters.

5. Advice & Information Disclaimer

Information on our website regarding HVAC mastery or plumbing proactive maintenance is for general guidance. It is not a substitute for a professional on-site diagnosis. Pride Plumbing Heating and Cooling is not liable for DIY attempts made by the client based on digital content.

6. Limitation of Liability & Governing Law

To the extent permitted by Colorado law, our liability is limited to the total amount paid for the service rendered. These terms are governed by the laws of the State of Colorado.